Soft Skill Course for Working Professionals
Soft Skill Course for Working Professionals
Softskill Course
Build industry-ready skills with practical training, expert guidance and career-focused learning.
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60 Hours
Monday – Friday
Offline / Online
6 Modules
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📞 +91 8086 651 651Course Overview
The Professional Soft Skills & AI Productivity Program at Jigsaw TechnoHub is designed for working professionals who want to enhance their communication, leadership, negotiation, customer engagement, and workplace productivity skills. The program combines essential soft skills training with modern AI tools to help professionals perform more effectively in today’s technology-driven work environment.
Participants learn practical techniques to communicate confidently, lead teams effectively, improve customer interactions, and leverage AI tools to increase productivity and efficiency.
Upon completion, learners will have:
- Communicate confidently with teams and management
- Deliver impactful presentations
- Negotiate effectively in business situations
- improve sales and customer engagement skills
- Handle customer interactions professionally
- Use AI tools to increase workplace productivity
- Develop leadership-ready communication skills
COURSE MODULES
01 | Managerial Communication
Session 1: Foundations of Professional Communication
- Communication process
- Barriers to communication
- Workplace communication styles
Session 2: Business Communication Essentials
- Formal and informal communication
- Email writing
- Report writing
Session 3: Team Communication
- Managing team discussions
- Giving instructions effectively
- Feedback techniques
Session 4: Conflict Management Communication
- Difficult conversations
- Managing disagreements
- Emotional intelligence
Session 5: Cross-functional Communication
- Stakeholder communication
- Interdepartmental collaboration
Session 6: Executive Communication
- Communication with senior management
- Influencing decision-makers
Activities
- Email drafting
- Team communication role plays
- Feedback exercises
02| Public Speaking
Session 1: Public Speaking Fundamentals
- Networking Fundamentals
- Overcoming stage fear
- Confidence building
Session 2: Speech Structure
- Opening, body, and closing
- Storytelling techniques
Session 3: Presentation Skills
- Gestures
- Eye contact
- Vocal delivery
Session 4: Body Language & Voice Modulation
- Boardroom presentations
- Client presentations
Session 5: Professional Presentations
- Boardroom presentations
- Client presentations
Activities
- Individual speeches
- Group presentations
- Video feedback sessions
03| Negotiation Skills
Session 1: Introduction to Negotiation
- Principles of negotiation
- Win-win strategies
Session 2: Negotiation Preparation
- Planning and research
- BATNA concept
Session 3: Persuasion Techniques
- Influencing skills
- Objection handling
Session 4: Workplace Negotiations
- Vendor negotiations
- Internal negotiations
Session 5: Advanced Negotiation Simulations
- Real-world case studies
- Negotiation role plays
Activities
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- Negotiation simulations
- Group exercises
04| Sales Communication
Session 1: Sales Communication Basics
- Customer psychology
- Communication models
Session 2: Prospecting & Discovery
- Asking the right questions
- Needs analysis
Session 3: Presentation & Pitching Skills
- Sales presentations
- Product demonstrations
Session 4: Handling Objections
- Common objections
- Response frameworks
Session 5: Closing & Relationship Building
- Closing techniques
- Customer retention
Activities
- Sales role plays
- Elevator pitch creation
05|Customer Service Excellence
Session 1: Customer Experience Fundamentals
- Customer journey mapping
- Service mindset
Session 2: Effective Customer Communication
- Active listening
- Empathy
Session 3: Handling Complaints & Escalations
- Difficult customer situations
- Resolution strategies
Session 4: Service Recovery & Retention
- Retaining unhappy customers
- Building loyalty
Activities
- Customer service simulations
- Complaint resolution exercises
06|AI for Workplace Productivity
Session 1: Introduction to AI in Business
- AI fundamentals
- AI applications in workplaces
Session 2: AI for Communication
- Using ChatGPT for emails
- Content creation
- Meeting summaries
Session 3: AI for Productivity
- Task automation
- Time management tools
Session 4: AI for Data Analysis & Reporting
- AI-assisted reporting
- Dashboard interpretation
Session 5: AI Ethics & Best Practices
- Responsible AI usage
- Data privacy
- Prompt engineering
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Course Cetificate
Certificate
The Cloud Computing & DevOps Professional Program at Jigsaw TechnoHub is designed to help learners build practical skills in cloud infrastructure, Linux, networking, virtualization, DevOps practices, automation, containerization, and cloud deployment.
- Work with Linux and cloud infrastructure
- Understand networking and virtualization
- Deploy applications on cloud platforms
- Use Git and GitHub for version control
- Build and manage Docker containers
- Create CI/CD pipelines
- Automate infrastructure deployment
- Work with Infrastructure as Code
Ready to Build Your Future?
Your journey from graduate to professional starts here.Join Jigsaw TechnoHub and gain the skills, confidence, and industry exposure needed to succeed in today's competitive job market.